FAQs

Can I customize the color and style of my wig? 

 

In a word, Yes!  When you get a Snap & Go Wig, you can choose the velour band color, the hair color and the hair texture.  You can choose to have your wig made of 100% human hair or premium synthetic hair.

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The wig foundation is a state-of-the-art design made with snaps, wig combs and a silicone band for a perfect fit.  If you have a sensitivity to silicone, we will use a non-silicone elastic band.  

 

How do I measure my head for a Custom Wig? 

• (See how to measure head on the Care and Instruction page.) 

 

How long does it take to create a Custom Wig? 

• 10 to 15-day turnaround once order has been placed. 

 

Can I return or exchange a Custom Wig?  

• Sorry all Custom Wigs are final sale.